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PostTrans Common Questions/AnswersThe page is split in to the following sections:
PostTrans must have Exchequer in the PATH statement of each PC.Installing PostTrans
Installation IssuesI get error 5 or 8 when I open the spreadsheet?Reason The software has been installed when logged in as a different user, and the software cannot access the registry keys for the current user. Answer
Exchequer is not in your PATH StatementReason Your installation of Exchequer must be in the PATH statement Answer
Or Remove any unwanted references to Exchequer in PATH using above method and then run SETPATH.EXE from the "wstation" sub directory of Exchequer
In a dealer environment this message may need suppressing. If the word "EXCHPATH" is in the path, even though the directory may not exist, then the message is suppressed. I have upgraded PostTrans but it is the same version?Nothing makes sense, how can I un-install and reinstall PostTransReason If you have more than one installation of Exchequer, you may have installed PostTrans in a different place Answer
When I post a transaction I get an error 3 on Client/Server system.Go into registry and delete "HKEY_LOCAL_MACHINE\Software\Btrieve Technologies" and "HKEY_LOCAL_MACHINE\Software\Btrieve Technologies" from the tree. Then run EntReg.exe in the Exchequer directory to re-configure. Problem should now be fixed. When I start Excel I get an Automation error with a large negative error number.
Reason The PostTrans COM object cannot be found. Each COM object is registered in the registry, but your settings
in the registry are wrong. Answer Firstly be very careful! Run “regedit”. Make sure the cursor is at the top of the tree on
the left hand pane of the window Click on “Edit” menu and select “Find” Enter “PostTran” in the find window. Press [OK] RegEdit will then move to the first entry for
this key. Select the large key on left hand side:
This should end in “0559C83}” Right click and select “Delete”. Now press [F3], to search again. RegEdit should now find another entry:
This should read in “PostTrans.Exch Right click and select “Delete”. Now run Excel and use PostTrans, problem should now be fixed. PostTrans needs at least version x of the Exchequer DLL toolkit, but you have version y
When installing, PostTrans should upgrade your DLL Toolkit automatically (EntDLL32.dll). But PostTrans could be seeing the wrong version because: Reason Other software has down graded it Answer Reinstall PostTrans OR Reason The file was locked when you installed PostTrans Answer Reinstall PostTrans OR Reason You have more than one installation of Exchequer, and your PATH statement points to more than one installation of Exchequer. Answer Edit PATH statement to point to your current copy of Exchequer
PostTrans needs at least version x of the Exchequer COM toolkit, but you have version yReason The version of PostTrans you are using, requires the very latest version of the COM Toolkit, which may not be included in your installation of Exchequer. Answer Get hold of the latest version of the COM Toolkit, either from Exchequer or it may be on our PostTrans download page, and install in Exchequer directory OR Reason You have multiple installations of Exchequer and the resistery is pointing at the wrong version of EntToolk.dll. Answer To resolve run EntReg.exe from Exchequer directory and tick register COM Toolkit
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Last modified: January 24, 2008 |